FAQ
Cardigan helvetica sriracha, portland celiac truffaut woke
Delivery and shipment
Selena provides its customers with free shipping facilities on all the items within India.
The date of delivery usually depends on the type of product chosen by you. We have various products in store that will be delivered to you within 7 working days.
Most of the products are usually readily available and it normally takes upto 7 days for delivering such jewellery pieces to you in a safe condition. Please exclude Saturdays, Sundays and festival occasions.
We make sure to deliver the products through popular insured couriers like Bluedart. Also it is advised that you confirm if we deliver to your pincode. If courier service is not available in your locality, we are extremely sorry for the inconvenience
Payments
We offer different methods for making payment like net banking, debit card & credit card, Cheque, demand draft and fund transfer. Your account information will be confidential and we use SSL encryption technology for protecting your card information.
There are no hidden costs at all. We do not charge extra shipping charges also. The total price that is mentioned in the product page will be the final price.
If there are any refunds, we make sure to credit the amount to your bank account once we receive the product within 10 working days. You need to get in touch with the Customer Support Team by providing the bank account and IFSC code, which will be printed behind the cheque book.
Product Sizing
We advise our customers to check the size of the ring before placing of an order or you can check the ring size guide online. After placing the order, if at all the ring that is purchased by you does not fit, then you need to send the ring back to us at your own cost. We request you to go through our exchange and return policy in detail.
Yes we do have engraving service at a very nominal charge of Rs- 250.
To check ring size, you can visit the Ring size guide link on our website.
Account and Registration
You need to enter your email id on the sign in page and then click on the Forgot password box. A Link will be sent to your email Id,You need to click on that link which will redirect you to the page where you can enter your new password
You can easily change your password in Edit Profile section under the My Account tab.
For changing your Registration address, phone number and email, you need to go to the Personal Information link under My Account and make the suitable changes.
Amazing Value Every Day
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All Payment Methods
Don't bother with payment details.